Business Office Technology - Business Communications

Business Communications (BTEC 2375)

Total Credits: 3
Lecture Credits: 3.00

Description: In this course, you will develop the writing skills appropriate for business by composing and editing business memos, letters, and reports. You will use communication theory and critical thinking to solve business problems using effective writing, and apply this knowledge and skill in resolving your own personal business writing problems. Ongoing discussion and practice of correct grammar and punctuation usage is designed to heighten each writer's effectiveness. You will compile a portfolio of your written work, including a final research report. All assignments will be typed on the computer. Must be taken A-F.

Topical Outline:

Learning Outcomes:
1. 1. Recognize the importance of communication in gaining a better understanding of yourself and others and define how reading, writing, and critical thinking contribute to becoming a good writer
2. 2. Explain how effective communication skills help solve problems and build your career
3. 3. Identify and describe five key principles of verbal communication
4. 4. Explain how written communication is similar to oral communication, and how it is different
5. 5. Describe and understand who, what, where, when, why and how as features of writing purpose
6. 6. Demonstrate how to compose logically organized paragraphs, sentences, and transitions in written documents to write effective emails, letters and memos, and understand the difference between paraphrasing, summarizing and plagiarism

Prerequisites: 

Placement score into READ 1300 or completion of READ 0200 or ESOL 0052. Keyboarding skills of at least 25 WPM are strongly recommended.